At Elite Sole, we prioritize seamless delivery to ensure your carefully selected footwear arrives promptly and in perfect condition. Our team processes orders within 1-2 business days, with a meticulous quality check before dispatch. Whether you're shopping for everyday essentials or specialized designs, our logistics network is optimized for reliability. We partner with trusted carriers to handle your package with care, from our warehouse to your doorstep.

Processing typically takes 1-2 business days (excluding weekends/holidays). Transit times vary by destination: Domestic shipments usually arrive within 3-7 business days, while international deliveries may require 10-20 business days. Seasonal demand or carrier delays may occasionally extend these estimates. Rest assured, we'll notify you immediately if your order timeline changes significantly.

We offer transparent pricing with two straightforward options:

• Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
• Free Shipping (10-15 Business Days): Automatically applied to orders of $60+ (maximum order value: $9,999)

All fees are calculated at checkout based on your cart total and destination.

We currently ship to 50+ countries across North America, Europe, and select Asian markets. Some remote locations (e.g., islands, military bases) may require additional delivery time or incur supplemental charges. Unfortunately, we cannot ship to embargoed countries or regions with trade restrictions. During checkout, our system will confirm whether we deliver to your area.

Once shipped, you'll receive a confirmation email with:

• Your unique tracking number
• Direct links to carrier tracking pages
• Estimated delivery window

Track progress via our website's "Order Status" page or the carrier's mobile app. Most tracking updates refresh within 24 hours of scanning events.

While rare, delays can occur due to weather, customs, or logistical issues. If your package exceeds the estimated delivery window by 5+ business days, contact our support team at [email protected] with:

• Order number
• Shipping address
• Screenshot of tracking details

We'll investigate immediately and keep you informed throughout the resolution process.

International customers may encounter customs fees determined by local authorities. These charges:

• Are the recipient's responsibility
• Vary by country and product category
• Typically range from 5%-20% of declared value

We declare all packages at full purchase value to comply with international trade laws. For duty estimates, consult your national customs website before ordering.